Internet email keeps asking for password

Internet email keeps asking for password how to#
Internet email keeps asking for password password#

This is always surprising to me, that companies the size of Telus, who pay people to answer phones and have their customers wait on hold for 20+ minutes when many of us would be happy to just see that it's a known issue. Since the Telus tech told me this was a known issue when I first called, I asked him if there was a forum post, twitter status, or any information about this apparent system wide problem on the website (this would be handy to share with our business clients).

Restart Outlook - He said sometimes this is all people had to do.

Sometimes by re-submitting the mail settings the issue would go away.

Go into Account settings ensure that the incoming mail server is (not ), make sure outgoing mail server is, and finally click 'test settings' even if you didn't have to change anything.

He then went on to say that there was a couple of things we could try in Outlook that would potentially solve the problem. The Telus CSR explained that the issue does not affect webmail and recommended our client use webmail instead of Outlook (wow). I contacted Telus the following day (October 20) to report the issue and the Telus technician was already aware of the problem, stating that he had several customers call the previous day to report the issue and it was escalated to the Telus Network team. This particular instance of the problem occurred on Octobut this is not the first time.

Internet email keeps asking for password password#

Before you read on you should verify that your Telus password is correct by logging into Telus Webmail. If you are reading this you probably have a e-mail and your Outlook or other mail client is constantly asking for your Telus password every time you click on send/receive. Need Help? If you are unable to get Telus Support for your issue you can e-mail for advice or call me for advice or paid support at (780) 284-6622 Update: This month Telus switched to Gmail Services, for more information on this change, please view this article:

The CAPS Lock was on when you typed in the password.See this recent article if you are having trouble accessing your e-mail since the Google mail change.

The email password has been recently changed but not updated in your email program.

There are a few common reasons for this issue:

If your email address has been validated and your email program is still asking you to enter a password, the password may be incorrect.

Internet email keeps asking for password how to#

You can now set up your newly validated email address in your email program and set up a new secret question. In this video tutorial, how to solve yahoo mail asking for password again and again in Outlook problem.Note:- This video has followed all the YouTube communi. After completing this information, you will be redirected to the online email homepage. Once you have logged into Webmail, you may be asked to fill in some personal information which is part of the validation process. You are an existing BellВ MTS customer who has never used your email account.You are an existing BellВ MTS customer setting up a second email account.You are a new BellВ MTS customer setting up your email for the first time.Your email password has recently been changed or reset.The password saved in your email program is incorrect.Your email address has not yet been validated.This problem usually happens for one of three reasons: